ServiceNow is a highly flexible tool and very easy to customize. ServiceNow configurations can be changed in a matter of minutes but each configuration change can have unintended consequences of disrupting existing process implementations. On average we have noticed that code changes that take 1-4 hours end up with 40-100 hours of regression testing.

Our Services

We provide simple and effective testing services to allow your development team to produce production changes with high confidence

  • One time start up: setup initial regression tests for critical and high impact processes like change management, incident management, Service Request Management, etc.
  • Ongoing Testing: low fixed monthly cost to execute the automated test cases and provide weekly reports in the form of “Test Case Sheets.” Test reports include a listing of successful test cases, failed test cases and blocked test cases

Our Team is skilled in all 3 critical areas: Automated testing tools, ServiceNow customization and ITIL processes

Our Value Proposition

Clients realize the following benefits from our ServiceNow Regression Testing Services:

  • Cost and effort reduction to the tune of 50 to 60 percent for perform regression analysis team based in low cost locations – allows us to deliver the testing at a low fixed price. “Free access” to the Regression automation suite. Prepackaged ServiceNow test libraries of over 200 test cases in critical process areas
  • Faster Time to market through significant automation and “follow the sun model”
  • Managed Services construct mode where clients are insulated from the following:
    • Tracking and closure of defects and issues
    • Future proof against possible effort variations for regression testing driven by variation in release scope changes