ServiceNow is changing the way people work, and is pioneering the Consumerization of IT Service Management where organizations have the flexibility to decide on the best way to adapt and consume the platform to meet their organization’s very specific needs. We recognize the power of ServiceNow’s Service Delivery Platform, and all of its configurable and customizable capabilities available to help organizations maximize the business value of Information Technology.
As a ServiceNow Design Partner and ServiceNow Gold Services Partner, we offer both tactical and strategic solutions by combining our process knowledge with ServiceNow’s rich platform offering. Our team consists of passionate consultants, who are certified ServiceNow Admins and Implementation Specialists and possess extensive experience implementing ServiceNow. Integrhythm's proprietary delivery methodology is ideal for clients starting fresh, or rolling out new functionality on their ServiceNow Platform. Our team has demonstrated success in managing and implementing the methodology across various ServiceNow applications including HR Service Management, Customer Service Management, IT Governance Risk and Compliance, IT Asset Management and IT Business Management.
To help clients achieve the best value realization, our fixed-fee Implementation Services include customized end-to-end deployment from eliciting requirements to go-live, Development accelerators and “templates”, Business requirement gathering sessions to develop use cases and Offshore deployment to reduce total costs.
Our ServiceNow Implementation Services range from developing to delivering a potential business case for our clients. We explore various risk-reward, outcome-based models to demonstrate our commitment to help client organizations realize successful outcomes
Our unique Value-added Implementation Services are designed to “Unlock Value” for our clients by using our experience to exploiting untapped, high potential ServiceNow Capability areas including Portfolio Management, IT Financial Management and Program Management, which are frequently overlooked in many mature implementations. .
We help implement complex, integrated Solutions by adapting and developing the “hooks” across various ServiceNow product modules.
We help Organizations jump start their ServiceNow adoption journey through rapid and customized implementation of Service Operations Process areas.
Our Rapid Application Development approach is a proven, collaborative and interactive approach to ServiceNow Implementations and customizations which reduces “Time to Market” and implementation costs.
We assist clients in minimizing cost and confusion typically associated with platform upgrades. Our proprietary delivery methodology and automated test scripts help clients expedite the upgrade while mitigating risk to ensure a smooth transition into production, with minimal downtime.
We firmly believe that the quality and approach to ServiceNow implementations will ultimately determine the value organizations realize. Our proprietary implementation methodology, Process Area Specific Sprints’ (PASS) is designed to introduce ServiceNow into the organization with a targeted focus.
PASS is focused on structure and execution of an end-to-end ServiceNow Customization and Implementation program over a number of iterations, each spanning no more than 2-4 weeks, and designed to deliver tangible business value. Each subsequent iteration adopts a combination of classic staged approaches interlaced with agile adaptation of user stories and rapid development to accelerate tangible value realization.
With a proficiency for excellence in SAT, ACT scores, graduation rates, and college bound student acceptance, Keller ISD sets the standard that other Texas school districts seek to achieve.
However, the organization was foundering in a maze of never ending paper work, authorization bottlenecks, and a myriad of requests coming in from phone and email. For the legal team at Keller ISD, this overwhelming method for intaking requests was time consuming, and inefficient.download case study
We’ve discovered the majority of ServiceNow capabilities are greatly under-leveraged in most of the implementations. Our observation is that the majority of ServiceNow Implementations have started but not progressed beyond the ITIL Service Operations Process areas of Incident, Problem, Change and Request Management.
We believe that best-in-class ServiceNow Implementations have a far higher potential to maximize business value through significant Cost and Quality benefits to deliver higher than estimated benefits. We pride ourselves as a preferred ServiceNow Implemenation partner, that understands the small distinctions that can make all the difference between an ordinary, average ServiceNow Implementation realizing at-par business value and best-in-class implementations that maximize the real, tangible business value of IT.