System Analytics IconDesigned to assist with:

  • Understanding how many end user assets are in your environment
  • Tracking where those assets are located

 Benefits

  • Determine what you own and how to track with ServiceNow going forward
  • Savings in laptop/desktop costs due to underutilized hardware
  • Reduction in software footprint and increased compliance to software licenses
  • Reduced costs for lifecycle refresh projects—typically there is 20-40% reduction in project costs with an accurate inventory

 Integrhythm Services

  • Define assets within ServiceNow
  • Define data loads with templates
  • Workshops to train users (ITAM & Deployment teams) on ServiceNow for EUC Assets and Configuration

 Deliverables

  • Process document describing how to set up categories, models and assets
  • Setup model categories, end user hardware models and assets
  • Load initial data